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For “Amazon Orders”, since you purchased with them, we kindly ask that you to reach out to Amazon with any questions you may have about your purchase. We have no visability over Amazon orders including tracking, replacements or refunds.

We hope this information has been helpful and we apologize for any inconvience.

If you have additional questions, please select "General" from the drop down menu and send us a message.

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Thank you for getting in touch!

We appreciate you contacting us at Em & Friends.

We will try to get back to you as soon as we can, and if it’s a customer service issue, within 48 hours.

Have a great day!

Thank you for getting in touch!

We appreciate you contacting us at Em & Friends.

We will try to get back to you as soon as we can, and if it’s a customer service issue, within 48 hours.

Have a great day!

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