Contact Us

Well, Hello There!

So nice of you to stop by. Please help us help you.

• If you are a website customer or have a question about a website order, select “Website Order” below including your order number. NOTE: Most questions about ordering and shipping are answered in our FAQs. Please check there, if you have questions about a future order.
• For “Amazon Orders”, since you purchased with them, we kindly ask that you to reach out to Amazon with any questions. We have no visibility over Amazon orders including tracking, replacements or refunds. 
• If you are a retailer or distributor, and your inquiry is of a wholesale nature, whether about existing accounts or new ones, select “Wholesale.”
• For all press inquiries, select “Press.”
  
• Emily McDowell is no longer with the company, but you can keep up with her here.
• Finally, suggestions, questions, or comments on topics not covered above, select “General.”

Please note that we are not a terrifically large organization with a call center of thousands of bored multinationals, but instead comprise an intimate group of overworked good souls. We will try to get back to you as soon as we can, and if it’s a customer service issue, within 48 hours.