Well, Hello There!
So nice of you to stop by. Please help us help you.
- If you are a website customer or have a question about a website order, select “Website Order” below including your order number. NOTE: Most questions about ordering and shipping are answered in our FAQs. Please check there, if you have questions about a future order.
- If you are a retailer or distributor, and your inquiry is of a wholesale nature, whether about existing accounts or new ones, select “Wholesale.”
- For all press inquiries, select “Press.”
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- If you'd like to get in touch with Emily McDowell, you can find her here.
- Finally, suggestions, questions, or comments on topics not covered above, select “General.”
Please note that we are not a terrifically large organization with a call center of thousands of bored multinationals, but instead comprise an intimate group of overworked good souls. We will try to get back to you as soon as we can, and if it’s a customer service issue, within 48 hours.