I ordered a variety of products as a care package for a friend going through a ****** divorce. She lives at the corner of 2 similarly named streets and I messed up the address and it was returned to the company, who sent it back without charging me anything more! THEN, it was delivered incorrectly (we still don't know where it went - hope those people enjoy their girl power products!) and they sent it all AGAIN and AGAIN didn't charge me! Honestly, it was great communication and I can't say enough good things. Obviously, the products are top notch, too, but that's unsurprising considering how great the customer service is.